Escrow and Verification Steps in Peer Deliveries

Verification of Drivers

Drivers on the Moveo marketplace are verified before they can accept deliveries. Only verified drivers travelling an existing route can carry a parcel posted by a sender.

Sender Payment Into Escrow

The sender places the full price into escrow before the driver collects the parcel. This step protects both parties during the journey.

Driver Receipt of Funds

After the sender confirms delivery the driver receives seventy percent of the price. The thirty percent platform commission is retained separately.

Handling of Disputes

If a dispute arises the escrow process pauses release of funds. The platform uses the confirmation step to determine when payment moves to the driver.

Practical Steps for Senders

Senders post the delivery details and review available verified drivers on the route. Payment into escrow occurs once a driver is selected.

Driver Confirmation Process

Drivers accept only routes they are already travelling. Verification ensures the driver identity is known before the parcel is handed over.

Escrow Protection Details

Funds remain in escrow throughout the journey. Release happens solely after sender confirmation that the parcel arrived as posted.

Small Business Applications

Small businesses can post parcels knowing the escrow holds payment until delivery is confirmed. This reduces risk for both the business and the driver.

Route Sharing Safety

Community drivers use existing journeys so the parcel travels with someone already on that path. Verification and escrow together form the core safety measures.

Confirmation and Release

Sender confirmation triggers the seventy percent payment to the driver. The process keeps the thirty percent commission transparent at every stage.

Summary of Trust Elements

Verification, upfront escrow and confirmation-based release provide the structure for trust in the marketplace. All steps follow the distance-based price model with the nine euro minimum.