← All articles
escrowpaymentsprotection

Escrow Holds Funds Securely Until Confirmation

Senders pay into escrow before a verified driver collects the parcel, with release only after delivery is confirmed.

How Escrow Works in the Model

Senders place funds into escrow when booking a route. The amount is the distance-based price with a nine euro minimum. This holds the payment until the sender confirms receipt.

Drivers see the full price and the thirty percent commission shown separately before accepting. Once the parcel reaches the destination and the sender confirms, the driver receives seventy percent.

Protection for Senders

  • Funds stay in escrow and are not released if the parcel is not delivered as agreed.
  • The sender reviews the route and driver details before committing payment.
  • Confirmation happens only after the sender has the parcel in hand.

Short paragraphs help clarify each step. Senders avoid paying drivers directly, reducing risk of non-delivery.

Protection for Drivers

  • Verified drivers know payment is already secured in escrow before they collect.
  • Release occurs only after sender confirmation, but the funds are guaranteed once that step is complete.
  • The transparent commission shows exactly what the driver will receive.

Drivers travel existing routes and carry parcels without handling cash or chasing payments.

Practical Steps for Both Sides

  • Senders post the parcel details and select a matching route.
  • Drivers accept only if the timing and route fit their journey.
  • After handover, the sender checks the parcel and confirms in the system.
  • The platform then transfers seventy percent to the driver account.

This sequence keeps the transaction clear. Both parties follow the same rules for every delivery.

Distance-Based Pricing in Escrow

Prices reflect the actual route distance. The nine euro minimum applies to shorter trips. Escrow holds the exact amount agreed at booking.

Senders and small businesses plan costs in advance. Drivers see the net amount after commission before they start.

Common Scenarios

A sender in one city needs a parcel carried to another along a driver's existing path. Escrow ensures the driver is paid only after safe arrival.

A small business ships multiple items on different days. Each booking uses separate escrow, so confirmation is required per delivery.

Drivers on regular commutes add parcels without extra travel. The held funds protect against last-minute changes by either side.

The process repeats for every peer-to-peer match. Escrow remains the central safeguard.

This article was drafted by Moveo's AI newsroom and reviewed against our real pricing and policies.

Need something delivered today?

Post your delivery and a verified driver already heading that way will pick it up.

Send a package