Escrow Steps for Sender and Driver Security

Upfront Escrow Process

The sender pays the full distance-based price into escrow when booking. The amount includes the transparent 30 percent platform commission and meets the €9 minimum.

Funds remain in escrow while the verified driver collects and transports the parcel along their existing route.

Release Conditions

The driver receives 70 percent only after the sender confirms that the parcel has arrived. This confirmation triggers the release from escrow.

If confirmation does not occur the funds stay protected in escrow until the matter is resolved according to platform rules.

Benefits for Small Businesses

Senders know their payment is held securely until they verify receipt. This reduces risk when using peer drivers for business parcels.

Drivers can accept jobs knowing payment is already secured and will be released upon successful confirmation.

Driver Perspective

Verified drivers travelling the route see the escrow status before accepting. They complete the delivery and wait for sender confirmation to receive their 70 percent share.

The process applies to all distance-based bookings posted on the marketplace. Both parties follow the same escrow sequence without variation.

Confirmation and Completion

Sender confirmation marks the end of the escrow period. The platform then distributes the driver's portion while retaining the shown commission.

This sequence operates consistently for every peer delivery arranged through existing routes in Europe.