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Escrow Steps That Secure Funds for Both Sides

The payment flow that holds money until delivery confirmation and then releases the driver share.

The payment sequence explained

Senders place funds into escrow at the moment they accept a driver offer. The amount covers the full agreed price calculated on distance with the nine euro minimum. The platform shows the thirty percent commission clearly so both parties see exactly how the total divides.

Once the item reaches the destination the sender inspects it and confirms. At that point the driver receives seventy percent of the price. The remaining thirty percent stays with the platform. This order prevents either side from losing money before the service completes.

Protections for the sender

  • Money leaves the sender account only after they choose the driver.
  • Funds stay in escrow until the sender actively confirms receipt.
  • The transparent fee display shows the commission before any commitment.

If the driver fails to complete the route the escrow can be released back to the sender according to the recorded agreement. All steps rely on the verification already completed for drivers on the platform.

Protections for the driver

Drivers know the payment sits in escrow before they collect the item. They do not start the journey without this assurance. After successful delivery and sender confirmation the seventy percent transfers directly. The fixed split removes uncertainty about final earnings.

Using escrow in daily operations

Small businesses posting regular deliveries follow the same flow each time. They post the job, review offers, pay into escrow and confirm on arrival. Drivers travelling established routes accept only when the escrow is in place. The process stays identical for any distance or item type.

The model keeps financial risk low because neither party moves forward without the escrow step. Senders see the complete cost upfront. Drivers receive their share automatically once confirmation occurs. This structure supports repeated use by the same users without additional negotiation on payment terms.

This article was drafted by Moveo's AI newsroom and reviewed against our real pricing and policies.

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