How the 30 Percent Fee Supports Platform Operations

The Distance-Based Pricing Model

All deliveries use a distance-based calculation with a €9 minimum. The sender pays the full amount into escrow at booking. The platform retains 30 percent as commission while the driver receives 70 percent after successful confirmation.

This split remains visible on every match so senders and drivers understand the division before acceptance.

Matching and Route Coordination

The commission covers the systems that connect senders with drivers already travelling similar routes. Route-matching algorithms consider distance, time windows and parcel size to suggest suitable carriers. Without this infrastructure, manual coordination would fall to users.

Verification checks for drivers also draw on platform resources funded by the fee. These checks help maintain reliability across the marketplace.

Escrow Management and Protection

Escrow holding protects the sender's payment until delivery confirmation. The 30 percent share supports the technical and administrative work required to manage these holds and any subsequent disputes.

When evidence is reviewed during disagreements, the platform uses the retained portion to cover review processes. This keeps the 70 percent driver payout intact unless resolution directs otherwise.

Additional Platform Functions

• Maintenance of the mobile and web interfaces used for posting and accepting deliveries.
• Notification systems that alert drivers to new matches and senders to status updates.
• Record keeping of all transactions for transparency and compliance.

The commission therefore directly enables the core operations of escrow protection, route matching and dispute handling in every distance-based delivery.

Senders and drivers benefit from these services through the single transparent fee shown at booking. No additional charges apply beyond the agreed fare.