Packing Guidelines for Parcels Carried by Community Couriers

Secure Outer Packaging

Use a sturdy cardboard box or padded envelope that matches the size and weight of the contents. Avoid reusing damaged boxes that may collapse under stacking. Seal all edges with strong packing tape to prevent opening during transit.

Internal Protection

Wrap fragile items individually in bubble wrap or foam. Fill empty spaces with crumpled paper or air pillows so nothing shifts. Place heavy items at the bottom and lighter ones on top inside the box.

Labelling and Documentation

Write the recipient address clearly on the outside with waterproof ink. Include a duplicate label inside the parcel in case the outer one is damaged. Add the sender details on the reverse side for return if needed.

Weight and Size Limits

Keep the total weight within what a driver can manage alongside their own luggage. Measure dimensions to confirm the parcel fits in a car boot or passenger space without obstruction. Distance-based pricing applies from the stated minimum.

Handover Preparation

Have the parcel ready at the agreed collection point before the driver arrives. Provide any special handling notes in advance so the driver can plan storage. Confirm the escrow release only after the recipient checks the parcel condition.

Common Packing Errors to Avoid

Do not overfill boxes beyond their stated capacity. Never use household tape that loses adhesion. Skip loose items that could break free and damage other contents or the vehicle interior.

Benefits of Proper Packing

Well-packed parcels reduce the chance of damage claims and keep matches straightforward. Drivers appreciate parcels that are easy to load and unload on their regular routes. Senders benefit from fewer issues when the platform holds funds until confirmation.