Platform Fee Role in Escrow and Route Matching

How the Commission Maintains Core Services

The platform displays the 30 percent commission clearly before any booking is confirmed. This amount supports the escrow process where the sender pays the full price upfront. Funds remain held until the sender confirms delivery, at which point the driver receives 70 percent.

Distance-based pricing determines the total cost, with a minimum of nine euros applied to every delivery. The commission portion ensures that matching occurs only with verified drivers already travelling the requested route.

Verification and Safety Measures

Driver verification forms part of the service funded by the commission. Only approved drivers appear in results, reducing risk for senders and small businesses posting parcels.

Escrow protection operates automatically once payment is made. No direct transfer occurs between parties, which limits exposure during the journey.

Dispute and Confirmation Steps

The platform provides a structured confirmation step after delivery. Senders review the parcel condition before releasing funds. If an issue arises, the held amount allows for resolution without immediate loss to either side.

• Senders receive updates on driver location through the route match.
• The commission covers ongoing maintenance of the matching algorithm that prioritises existing travel plans.
• Transparent display of the fee lets users calculate net costs before posting.

Practical Impact for Users

Small businesses benefit from knowing the exact split in advance. A distance-based quote includes the commission line item, so total outlay is known immediately.

Drivers see the 70 percent share clearly when accepting a match. This structure encourages participation on routes already being driven.

The model avoids additional charges beyond the stated price. All elements of escrow, verification and route matching remain covered within the fixed 30 percent.