Verification Escrow and Confirmation Steps for Safe Matches

Driver Verification Before Matching

Verified drivers are matched only with routes they are already travelling. Senders see this verification when posting a delivery. This step reduces risk for both parties without adding extra journeys.

Upfront Escrow Payments

The sender pays the full distance-based price into escrow before the driver accepts the parcel. The minimum price is €9. The 30 percent platform commission is displayed transparently at this stage.

• Funds stay in escrow until the sender confirms delivery.
• The driver receives 70 percent of the price once confirmation is complete.
• No payment moves to the driver beforehand.

Handling Disputes After Confirmation

If a sender does not confirm delivery, the platform reviews evidence from both sides. The escrow system holds the amount until the issue is resolved. Drivers should keep route records and parcel photos to support their side of any claim.

Practical Steps for Senders

• Post the parcel details with clear pickup and drop-off points.
• Review the driver's verified status before agreeing.
• Confirm receipt only after checking the parcel condition.

Practical Steps for Drivers

• Accept only deliveries that fit your existing route.
• Collect the parcel and update status promptly.
• Wait for sender confirmation before expecting the 70 percent release.

Why the Process Matters for Small Businesses

Small businesses can use the escrow model to ship without upfront driver payments. The transparent 30 percent commission shows exactly what the platform retains. Distance-based pricing keeps costs predictable for repeat routes.

Benefits for Regular Drivers

Drivers already on the road keep 70 percent after confirmation. The system avoids cash handling between strangers. Verification ensures only approved drivers handle parcels.

The escrow and confirmation sequence gives both sides a clear record of each step. Senders retain control until they approve the outcome. Drivers know payment arrives only after successful delivery on their planned route.