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Verification Escrow and Confirmation Steps for Safe Peer Matches

Senders and drivers learn how upfront escrow payments and verified route matches protect every delivery.

Verification for Drivers on Existing Routes

Drivers already travelling a route must complete platform checks before they can accept parcels. This ensures only verified individuals handle deliveries. Senders see driver details after a match is made.

Upfront Escrow Payments

The sender pays the full agreed amount into escrow before the driver collects the parcel. The platform holds these funds until the sender confirms delivery. This step removes the need for cash exchanges between parties.

How the 70/30 Split Works

Once delivery is confirmed the driver receives 70 percent of the price. The platform retains the transparent 30 percent commission. All matches show this split clearly before acceptance.

Minimum Pricing and Distance-Based Fees

Every delivery starts at a €9 minimum with fees calculated by distance. Senders review the exact total before posting. Drivers see the same breakdown when deciding on a match.

Handling Disputes with Evidence

If a delivery does not go as planned both parties can submit details through the platform. The escrow remains in place until the issue is reviewed. Confirmation from the sender is required before any release of funds.

Practical Steps for Senders

  • Post the delivery with clear pickup and drop-off details.
  • Review the driver's verified status before confirming the match.
  • Pay into escrow immediately after acceptance.
  • Confirm receipt only after the parcel arrives safely.

Practical Steps for Drivers

  • Accept only routes already on your schedule.
  • Collect the parcel at the agreed time and location.
  • Update the sender on progress during transit.
  • Await sender confirmation before receiving payment.

These processes keep matches straightforward for users who need reliable transport without additional vehicles.

This article was drafted by Moveo's AI newsroom and reviewed against our real pricing and policies.

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