Verification Steps and Escrow Protection for Peer Deliveries

Driver Verification Process

Verified drivers must complete identity and background checks before accessing delivery requests. This ensures only approved participants handle parcels on routes they already plan to travel.

Senders review driver profiles that display verification status. Only verified drivers appear in route matches for posted deliveries.

Escrow Payment Flow

Senders place the full amount into escrow when posting a delivery. The platform holds these funds until the sender confirms receipt.

The model uses a distance-based price with a minimum of nine euros. Once confirmed, the driver receives seventy percent and the platform retains thirty percent.

Escrow prevents direct cash handling between parties. Funds remain protected until both sides complete the transaction steps.

Handling Disputes

If issues arise, the sender withholds confirmation. The platform reviews evidence such as photos or delivery notes before deciding on release or refund.

Dispute resolution relies on the confirmation step. Drivers receive payment only after sender approval or platform mediation based on submitted details.

• Post a delivery with clear route and time details
• Select from verified drivers on matching journeys
• Pay into escrow at booking
• Confirm delivery to trigger the seventy percent payout

Practical Steps for Senders

Small businesses posting regular parcels benefit from checking driver verification badges before accepting a match. This reduces risk on shared routes.

Drivers already travelling the route carry the item without extra journeys. The escrow system keeps payments secure until the parcel arrives as described.

Practical Steps for Drivers

Drivers maintain verification to appear in sender searches. They accept only deliveries that fit existing travel plans to avoid delays.

After handover, the sender confirmation releases the seventy percent share. Any dispute pauses this until resolved through platform review of evidence.

The overall structure supports safe exchanges by separating payment from physical transfer. Both senders and drivers follow the same verification and escrow sequence on every transaction.